Our Quality Policy and Certifications
At Tuna Project Global Trade Inc., operating under the Tuna Spice brand, we place quality at the core of everything we do.
Our corporate values are built upon maintaining the highest level of customer satisfaction, ensuring food safety, embracing continuous improvement, and guaranteeing full product traceability.
In line with these principles, we comply with internationally recognized food safety and quality management systems, and we continuously enhance our production, processing, and shipping processes. Through certification audits conducted by independent authorities, the quality and reliability of Tuna Spice products are consistently documented and verified.
ISO 9001:2015 Quality Management System
The ISO 9001:2015 Quality Management System Certificate demonstrates Tuna Spice’s commitment to key principles such as customer focus, leadership, employee engagement, process approach, continuous improvement, evidence-based decision making, and relationship management. This certification is a testament to Tuna Spice’s dedication to consistently enhancing the quality of its products and services while maintaining the highest level of customer satisfaction.
By certifying that Tuna Spice operates in full compliance with international quality standards throughout its production, processing, and sourcing activities, the ISO 9001:2015 certificate reflects our company’s adherence to transparency, traceability, and continuous improvement across all operations.
ISO 9001:2015 proves that Tuna Spice is not just a supplier, but a reliable and sustainable solution partner.
ISO 10002:2018 Customer Satisfaction Management System
The ISO 10002:2018 Customer Satisfaction Management System Certificate demonstrates that Tuna Spice effectively and efficiently handles customer feedback, addresses complaints through a systematic approach, and embraces a continuous improvement model focused on enhancing customer satisfaction.
This certification reflects our commitment not only to delivering high-quality products, but also to truly understanding and exceeding our customers’ expectations.
It serves as international recognition of our approach to providing prompt responses, implementing lasting solutions, and prioritizing customer satisfaction at every stage of our operations.
ISO 27001:2022 Information Security Management System
The ISO/IEC 27001:2022 Information Security Management System Certificate confirms that Tuna Spice implements a comprehensive information security framework — including the necessary policies, procedures, and controls — to protect the confidentiality, integrity, and availability of all data it holds.
This certification is a clear reflection of our commitment to safeguarding not only internal company information but also the data of our customers and business partners.
Thanks to our security-driven infrastructure, we ensure the confidentiality and integrity of all sensitive data — from commercial documents to customer records — and uphold our responsibility as a trusted partner in the digital realm.
This certification demonstrates that our dedication to information security and corporate accountability is recognized at an international level.
ISO 22000:2018 Food Safety Management System
The ISO 22000:2018 Food Safety Management System Certificate demonstrates that Tuna Spice operates in accordance with internationally recognized standards to ensure food safety across all production and sourcing processes. This certification guarantees that potential food safety risks are identified, prevented, and controlled at every stage — from raw material procurement to final shipment.
At Tuna Spice, our top priority is to ensure that every product we deliver is processed under safe, traceable, and hygienic conditions.
This certification proves that we have embedded a strong food safety culture at the core of our corporate structure, and that we remain fully committed to the highest standards of quality and safety in both local and global markets.
Quality Policy
At Tuna Spice, we view “quality” not merely as an outcome, but as a process to be managed meticulously from start to finish across all areas of our operations. By adhering to high standards in the sourcing of spices and aromatic herbs, we strive for continuous improvement in both product excellence and service delivery.
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Customer Focus:
We accurately analyze customer needs and deliver products that are fresh, traceable, and reliable — consistently exceeding expectations.
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Continuous Improvement:
We regularly review our operations and decisively implement enhancements to boost efficiency and quality.
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Legal & Ethical Compliance:
We ensure full compliance with local and international food safety and trade regulations in every market where we operate.
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Employee Development:
We support the ongoing training and awareness of our team to build a workforce that is knowledgeable and committed to food safety and quality.
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Sustainability & Safety:
We adopt environmentally responsible practices in production, prioritize occupational health and safety, and uphold the principles of responsible agriculture and supply chain management.
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Traceability:
We manage every step from raw material to shipment with transparency, storing all quality records securely through digital systems.